KEYRUS DELIVERY CENTRE

Ensure business continuity for your BI and CPM applications

Why Keyrus Delivery Centre?

In order to reply to the challenges customers have after Go Live the Keyrus Delivery Center offering has been defined.

                   Client Challenges:

    • Fast & Effective support
    • Single point of Contact
    • Evolving business needs
    • Knowledge Continuity

What we offer

With the Keyrus Delivery Center we want to ensure business continuity for your BI and CPM application.

  • We unburden internal staff
  • We take over support, administration and maintenance activities, depending on the needs.
  • We offer our services remotely based on our online support system.

The Keyrus Delivery Centre Offering is based on 20 years of experience.

How we help

Support, administration and maintenance of your Business Intelligence and Enterprise Performance Management applications.

  • Support the users in their day to day use of the application
  • Fix the bugs
  • Run the regular processes
  • Make the changes to keep your application up to date and develop your latest requirements
  • Advice and product support to your internal power users and developers

The Keyrus Delivery Center is supported by our online support platform Jira:

  • Users can log tickets can reach out to our professionals at any time and for any reason.
  • We can act as a single point of contact and liaise with your business professionals, your architecture teams and the product vendors to get all types of issues resolved.
  • Following industry standards like ITIL, our approach to support and governance ensures transparency, improvement and performance.

Quality of our support services is ensured by:

  • Control, Monitoring , follow up and evaluation by our Keyrus Delivery Center Manager
  • Support services are carried out by a mix of senior consultants, with advanced technical and functional knowledge and junior consultants, as such ensuring the knowledge continuity

BENEFITS FOR YOU?

kdc

CLIENTS USING OUR DELIVERY SERVICES

INTERESTED IN OUR SERVICES?

We are happy to help. Please send an email to kdc@keyrus.be or fill in the form below:                                                                     

Which success story interests you?

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