KEYRUS DELIVERY CENTRE
Ensure business continuity for your BI and CPM applications
Why Keyrus Delivery Centre?
In order to reply to the challenges customers have after Go Live the Keyrus Delivery Center offering has been defined.
Client Challenges:
- Fast & Effective support
- Single point of Contact
- Evolving business needs
- Knowledge Continuity
What we offer
With the Keyrus Delivery Center we want to ensure business continuity for your BI and CPM application.
- We unburden internal staff
- We take over support, administration and maintenance activities, depending on the needs.
- We offer our services remotely based on our online support system.
The Keyrus Delivery Centre Offering is based on 20 years of experience.
How we help
Support, administration and maintenance of your Business Intelligence and Enterprise Performance Management applications.
- Support the users in their day to day use of the application
- Fix the bugs
- Run the regular processes
- Make the changes to keep your application up to date and develop your latest requirements
- Advice and product support to your internal power users and developers
The Keyrus Delivery Center is supported by our online support platform Jira:
- Users can log tickets can reach out to our professionals at any time and for any reason.
- We can act as a single point of contact and liaise with your business professionals, your architecture teams and the product vendors to get all types of issues resolved.
- Following industry standards like ITIL, our approach to support and governance ensures transparency, improvement and performance.
Quality of our support services is ensured by:
- Control, Monitoring , follow up and evaluation by our Keyrus Delivery Center Manager
- Support services are carried out by a mix of senior consultants, with advanced technical and functional knowledge and junior consultants, as such ensuring the knowledge continuity
BENEFITS FOR YOU?
- Continuous support, maintenance and administration
- Benefit from the knowledge and expertise of 20 years of experience in CPM & BI
- Known cost up front with no surprises
- You keep control and we manage your systems and/or applications
- It will free time of your internal staff so they can focus on value added activities
- Flexible contract length and tailored menu of options to come to an affordable cost
- If cost is the main driver: our services can also be offered offshore
CLIENTS USING OUR DELIVERY SERVICES
Previous
Next
INTERESTED IN OUR SERVICES?
We are happy to help. Please send an email to kdc@keyrus.be or fill in the form below:
